How A Vanity Phone Number Can Rocket Your Telemarketing Success

Some have found telemarketing more challenging in the last couple of years since the implementation of the “Do Not Call” registry. Though armed with a winning vanity phone number you will find that both your inbound and outbound call center activities can dramatically improve.

For a start, utilizing a vanity phone number for outbound calling offers instant credibility and professionalism. While Internet phone services and cloud computing have enabled the spawning of thousands of new small businesses, far too many have underestimated the importance of having a toll free vanity phone number. Consumers are more cautious than ever about who they do business with and they don’t want to be giving out personal information to someone who looks like they may be working out of their garage or from their mobile phone.

A vanity phone number that unifies your brand and is easily memorized will also make prospects more open to your message when you call and will certainly make getting call backs much easier. Not just because they recognize your name either, but there are some prospects who will be much more likely to call when it doesn’t cost them anything.

Vanity phone numbers also make handling call backs to your call center much easier and more likely to result in a closed deal. By harnessing the most advanced toll free routing options with your vanity phone numbers you will be better able to direct incoming calls to the best department and team to handle their needs and who are the most equipped and skilled at converting them from prospects into clients. Additionally you can improve your call center performance and ensure continuity by employing percentage allocation and area code routing. This allows for blending multiple calls centers together so that you are never solely reliant on one and being able to route calls to different agents based on where calls were originated. The bottom line is that if you want to win a telemarketing and improve your inbound closing ratios you must have a vanity phone number.